Global Operations

Key Account Management Project Intern (E-Commerce-Operations) - 2026 Start (BS/MS)

Location
:

Munich

Employment Type
:

Intern

Job Code
:

A154639

Responsibilities

About the Team
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities

• Deeply participate in strategic research, business analysis and data processing for TikTok international e-commerce business.
• Collaborate closely with cross-functional business teams to advance key strategic projects and ensure effective strategy implementation and execution.
• Conduct industry landscape research, sort out market insights and support core business strategic decision-making.
• Organize and analyze business data, output structured analytical insights to drive business optimization.

Qualifications

Minimum Qualifications

• Currently pursuing a degree at university, available to attend the internship for a minimum of 12 weeks on a full-time or part-time basis;
• Proficient in both English and German to collaborate with internal and external clients.
• Strong analytical and problem-solving skills, with proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Looker).
• Excellent communication and stakeholder management abilities.
• Comfortable working in a fast-paced, ambiguous environment with multiple priorities.t
• Strong business acumen and a collaborative, proactive mindset.

Preferred Qualifications:

• Experience working in or with e-commerce or tech platforms.
• Familiarity with seller operations, cohort analysis, or lifecycle management.
• Passion for using data to drive impact and continuous optimization.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.